Advantest – We enable
tomorrowʻs technology.
IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Are you seeking answers and opportunities for your future? At our site in Böblingen you will find both as
Global Support Engineer (m/f/d)
Your Responsibilities
As Global Support Engineer, you will provide support to customer of our products. Being the highest point of escalation for our customer you will deliver technical solutions to address the customer needs. You will utilize diverse skills, from strong tactical execution up to project management to solve the customers issues in a timely manner.
Recognized as the global technical support expert for Advantest Semiconductor Test Systems
Responsible to define and measure support requirements for new Advantest product development ensuring supportability at lowest support cost
Provide subject matter expertise in defining Service and End User documentation and training for all New Product Introduction
Conduct training to propagate knowledge to all regional service organizations worldwide
Responsible for installed base product quality, reliability, and compatibility
Drive continuous improvement globally in enhancing the capability or efficiency in delivering support to the end customer
Your Qualifications
Master’s Degree in Electronic/Physics, or related with several years‘ experience as a R&D/Production or Support engineer
Successfully managed cross functional and cross geographical projects
Structured and success-oriented problem solver
Effective communication in spoken and written English
Excellent global teamwork skills
Process oriented, structured, and analytical thought process
Can do attitude, proactive and self-disciplined
Customer focused and understanding of customer requirements and needs
Our offer
Flexibility
Benefits
Development
Fitness
Security
Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Flexibility
Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
Benefits
Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
Development
Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
Fitness
Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
Security
Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Contact
Take your next career step with us! Apply now, preferably via our online application tool. If you have any questions, Stefan Götz will be happy to answer them at +49 (0) 7031.4357.560 .
For further information visit: www.advantest-career.de
Apply now
Would you like to know more about jobs at Advantest and about our unique team spirit? Our employees offer you their personal insights into our working environment.
Would you like to take a closer look how our working environment looks like? Here you can take a short virtual 360° tour of our company – click the link to get to know us better.
Böblingen
Amerang